We're in the process of deploying ChatGPT and Copilot to about 4,000 employees, but we're facing challenges with data leakage controls. The issue is, many of our staff refuse to stop using Chrome, and attempts to switch browsers have already met with resistance. Last year, we also experienced incidents where three credential-stealing extensions bypassed our security, so we need a solid way to monitor extensions and incognito mode. Has anyone here successfully implemented LayerX, Island, or Talon on a large scale and can share their experiences on what worked best?
7 Answers
Implementing Island or Talon was tough since they meant packaging new browsers, but with LayerX we avoided that hassle. We had to enforce strict extension policies though, and since Chrome sometimes resets these updates, we run a daily check script to stay on top of it.
From a compliance standpoint, having logs is actually more crucial than the specific tool you use. Regulators are looking for audit trails to confirm that no sensitive data was mishandled. We pushed our GenAI usage logging into our SIEM, which saved us during an audit.
Good call! Did you integrate logs into the main SIEM or keep them separate?
We tried all three options. Island provided great visibility into device usage, but adoption dropped significantly when we asked users to stop using Chrome. Talon integrated well with Prisma, but it required additional Palo Alto equipment. LayerX turned out to be the quickest to deploy because it uses a forced extension to block risky pastes into AI tools while maintaining workflow. While it doesn't completely take over the browser, it’s more user-friendly.
That’s what we’re worried about. A new browser feels like a non-starter.
If users don't like the tool, they'll find ways around it. It's key to mix user awareness with well-defined data policies while keeping it user-friendly. The culture around the tool’s use is just as important as the technology itself.
Fair point. Adoption is half the battle.
You know, using GPOs or Intune policies can help manage allowed extensions easily, right? That could solve quite a bit of your issue.
We introduced LayerX initially to our legal and finance teams. We implemented the same policy across Chrome and Edge without needing any retraining, and it successfully blocked malicious extensions. The workload for Island was just too hefty for us.
Thanks. A phased rollout sounds workable.
It's tough rolling out exciting new AI tools while feeling like you're becoming the 'security police.' The resistance to switching browsers is something we see often. Given your team's reluctance to drop Chrome, it seems like an extension-based approach would be your best bet instead of pushing for a complete browser replacement. LayerX fits here because it’s a browser extension and integrates seamlessly with Chrome and Edge, allowing you to monitor data being pasted into ChatGPT and block risky extensions without forcing everyone to learn something new. Considering those user challenges, I'd suggest leaning into that extension solution. Good luck with the rollout!
Smart approach! I hadn’t considered the impact of Chrome resets.