I'm trying to figure out the model of my HP laptop, but I'm having a tough time. When I check the system info, it only shows "HP" as the model, and the same goes for the Command Prompt. The serial number is scratched off the bottom, so I can't use that either. I bought this laptop a few months ago for $40—it's got an i7 CPU and 16GB of RAM, and I'm pretty sure it's a model from 2019 or 2020. The guy I got it from was a retired IT pro, and he had Windows 11 installed, but it wasn't registered. I also found out the processor doesn't meet the requirements for Windows 11, but it runs great. I did find a sticky note with the serial number later, which revealed it's an HP Notebook - 15-ay018nr. Can anyone tell me how to look up the model using the Product ID? I've seen online that it's possible, but the methods I've found so far aren't helping me.
2 Answers
Another option is to check the Windows Registry. You can go to `HKEY_LOCAL_MACHINEHARDWAREDESCRIPTIONSystemBIOS` and see if the model number is listed there. A lot of times, the BIOS entries include useful information about your system. Just a heads-up, it might not always show up, but it’s worth checking out.
You can try finding the serial number through the Command Prompt with this command: `wmic bios get serialnumber`. Or you could use PowerShell with `get-ciminstance win32_bios | select SerialNumber`. These commands should give you the serial number directly from the BIOS info!
I checked the registry, but it didn't help me much. I actually found that sticky note with the serial number later—it turns out it’s an HP Notebook - 15-ay018nr, but it doesn't officially support Windows 11. It’s good to know that it has room for an extra SSD, though!