Why does my HP laptop keep crashing with CRITICAL_PROCESS_DIED?

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Asked By CuriousCoder42 On

I've been having a nightmare with my HP Pavilion 14-bf060tx laptop that's about 8 years old. After my SSD stopped responding, I found out that even CrystalDiskinfo said its health was at 98%. Now, I can't boot into Windows at all, not even in Safe Mode, and the only thing I can access is the Windows Recovery Environment (WinRE). Here are my specs:
- Model: HP Pavilion 14-bf060tx (released on 28.6.2017)
- SSD: GIGABYTE GP-GSTFS3148GNTD 480GB SATA
- OS: Windows 11 (build 10.0.22621.5472)
- RAM: 8GB
- CPU: Intel Core i5-7200U
- BIOS: InsydeH2O f.21
- GPU: NVIDIA GeForce 940MX

The problem started occurring right after I installed Node.js. My laptop then started showing no boot device errors (3F0), and even when it finally recognized the SSD again, it wouldn't boot properly. Now I keep hitting a recovery error (0x00000001). I even enabled a diagnostic BSOD code in 2021, and here it is: 0xffffc88ade1c2140, 0x00000000000000, 0xfffc88ade1c2140, 0x0000000000000. I've tried resetting, but it just says there was an error and that no changes could be made. I did include a minidump file link for anyone who wants to check it out.

3 Answers

Answered By BatteriesIncluded88 On

It's always a hassle when technology fails us, especially with laptops getting older! One thing to note:
- **BIOS Settings**: I suggest checking your BIOS settings. Sometimes reverting to default settings can clear up boot issues.
- **Stress Test**: If you can, stress test your RAM using software like Memtest86. It's possible the issue could stem from other hardware components too.
Let me know if you find anything out!

Answered By FixerUpper101 On

I had a similar issue with my laptop after a software installation. Here’s what I'd suggest:
- **Clean Installation**: If the recovery options fail, you might need to create a bootable USB drive with Windows 11 and perform a clean installation. This might resolve the BSOD issue if it's software-related.
- **Replace the SSD**: If your SSD is still unresponsive and causing boot errors, consider replacing it. Sometimes, drives fail even if they report as healthy!
Good luck!

Answered By TechWhiz314 On

It sounds like a frustrating situation! Since you're able to access WinRE, you might want to try the following:
1. **Check Your SSD**: Sometimes, an SSD can seem healthy but still have issues. If your BIOS settings allow it, check for any disk options or configurations that might need tweaking.
2. **Access Minidump Files**: Go to C:WindowsMinidump if you can boot into Safe Mode. These files can help diagnose the BSOD errors you're encountering.
3. **Backup Important Data**: If you haven't done so, ensure that you back up any important files from the SSD while you have access to it in WinRE.
4. **Repair Installation**: If your installation is corrupted, consider doing a repair installation of Windows 11 when you get the chance.
Hope this helps! Keep us posted on your progress!

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