I'm having trouble with some new Dell Latitude 5550 laptops we recently bought for my company. We're using PXE Boot to get images from our server via the Windows Deployment Toolkit. The older laptops ran Windows 10 without issues, but the new ones, which have Windows 11, connect to the server but fail to pull the image. I keep getting an error: "A connection to the deployment share (localserver) could not be made. The following networking device did not have a driver installed. PCIVEN_8086&DEV_550A&SUBSYS_0CB91028&REV_20". I suspect it's a driver issue, but I can't find the correct drivers—only .exe or .msi files that aren't helping. Any advice would be appreciated!
5 Answers
It looks like you'll need to inject the correct drivers into your install image to resolve this. Check the Dell support site for WinPE drivers specific to your model. They should have a driver pack that can help you out!
If you're using MDT with WDS, make sure to download the Dell WinPE drivers and import them into MDT. Your selection profile must have those drivers selected, and don’t forget to regenerate your boot image after making changes! If you aren’t using MDT, check if WDS has driver support options.
To grab the necessary drivers, try using one of the working laptops. Open Device Manager, find the drivers, right-click, and see the details to get the .inf name. Use the command line to export that driver and follow a guide to add it to your image. It should help get everything running smoothly!
Definitely sounds like a driver issue. Make sure you're getting the .inf files instead of just the executables or installers. They will be necessary for proper integration with your setup.
The deployment server is likely missing the driver for the laptop's NIC. Make sure to look for a driver package on the vendor's site that you can import into your Windows Deployment server. Although MDT doesn’t officially support Windows 11, you can still get it to work by following some guides online, especially regarding driver imports and configurations.
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