Two days ago, I got an alarming email from Gmail about suspicious activity, indicating a new sign-in from Ukraine. I quickly signed out of that session and changed my password. Fast forward to this morning: while shopping online, I left my computer on and went for a walk. When I returned, I found my mouse cursor moving on its own! Someone was controlling my computer, scrolling through my emails, trying to change passwords, and opening 54 tabs. It was horrifying to witness. I powered off my computer, used my phone to recover my emails, and ran a Malwarebytes scan, which found six viruses labeled as PasswordStealers and Trojans. I quarantined and deleted them, but I'm still worried. Is my computer safe now? Did I permanently remove the viruses, or could there still be an intruder lurking?
3 Answers
Reinstall Windows using a USB stick to ensure a clean slate. After that, change all your passwords and set up two-factor authentication (2FA). Also, check for any unknown devices linked to your accounts and remove them. It's essential to secure yourself against future intrusions!
It sounds like you might need more than just basic cleaning methods. Consider getting professional help to ensure everything's been addressed properly, especially if you're planning to connect to the internet again. Understanding the malware and how it got onto your device can be crucial for your safety.
Absolutely! Changing your passwords is a good first step, but I recommend revoking sessions on services like Microsoft and signing out from all devices on Google to ensure no one retains access.
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