I've lost access to my Outlook account because someone hacked it, changed the email and password, and activated 2-step authentication. Now, I can't even use the recovery form to get back in. To make it worse, I can't seem to reach any support employees for help. Is there any hope of recovering my account?
2 Answers
Unfortunately, it sounds like you're in a tough spot. If you had set up a recovery email linked to your account, you should try using that to regain access. That's usually the best option. If not, there might not be much you can do at this point.
I'm afraid your options are quite limited right now. Unfortunately, if the hacker has control of your account and there's no recovery email set up, it can be nearly impossible to get back in. You might want to check if you had any recovery methods configured before the hack.
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