I'm not really tech-savvy, but I run a therapy practice website where potential clients can fill out a contact form with their name, contact info, and location. Lately, we've been receiving a lot of fake submissions that are nonsensical or include names of deceased individuals. This is concerning for a serious reason, not just out of annoyance. I'm wondering if it's possible to see the IP addresses of those who submit the form. Is this something that depends on the website's setup? If I can see the IP address, can I get any information about their location? I assume I'd need legal help for any further details, but I'd like to know what I can access first. Thanks for your help!
4 Answers
Yes, you can usually obtain the IP address from form submissions, depending on how your website is set up. The website’s admin can configure the system to collect this info. With an IP address, you can get a general idea of the submitter's location, usually down to the city. However, keep in mind that this can sometimes be inaccurate. To uncover the actual identity of a user behind the IP, you would likely need a court order from law enforcement.
Definitely! The website admin can set it up to log the IP addresses. Geolocation services can give you a rough idea of where someone is located—like at least the city. Just be aware that sometimes those locations can be a bit off, so it's best to double-check. The admin can help with how to retrieve this info if they're not sure how to do it themselves.
That's great to know! I’ll suggest the admin reach out and see what they can pull up.
While you might think using an IP address could help track the submitter, it's important to consider that it won't provide complete certainty. Many users employ VPNs, which can obfuscate their location. Instead of focusing on tracking IPs, consider enhancing your form with better validation and perhaps requiring verified email submissions to cut down on the spam.
Yeah, I thought getting an IP was the magic solution, but it looks like it’s not that simple. I'll definitely suggest upgrading the form to make it harder for spammers to misuse it.
Implementing a captcha widget on the form can also help prevent fake submissions. It adds a layer of protection that might drastically reduce the number of spam entries you get.

I figured getting precise details would require a court order, but it's good to know that just having the city name can still be useful, assuming they're not hiding behind a VPN or anything.