I went to the Apple Store and asked if I could get my iPhone battery replaced even though it's currently at 85% health, since I'm willing to pay out of pocket. The employee told me that I can't because it's not environmentally friendly, and that the battery needs to be below 80% for a replacement. Is this actually the correct policy? I'm assuming my phone has no physical damage and I'm just looking to replace the battery for longevity.
5 Answers
Yes, that's officially correct. The system only allows battery replacements if diagnostics show health under 80%. Unfortunately, even if a technician might have set it up before, the customer might still be turned away at the appointment.
I've had battery replacements done by Apple even when my health was above 80%. It might vary by store, as some staff follow stricter guidelines. If they insist on saying no, you might have better luck with an Authorized Service Provider. Just keep in mind that pricing can vary.
It seems to depend on the individual store's rules. Generally, Apple doesn't encourage replacements unless the health is below 80%. I’d say if your battery is still performing well at 85%, it’s probably not necessary to replace it yet.
Yep, that's correct! As long as your battery health is above 80%, Apple usually won't do a replacement. It's part of their policy to encourage more sustainable practices.
Why are you looking to replace it? If it's just for longevity, 85% should be doing just fine! But if you still want to pursue it, another option is to check with an Apple Authorized Service Provider or consider a mail-in repair.
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