I'm having trouble with a receipt printer at work that somehow ended up printing white text on a black background. This isn't how we need our receipts to look. I've tried uninstalling and reinstalling the printer, resetting the settings, and I'm still not able to fix the issue. We're using Windows here. If anyone has any suggestions on how to get it back to the standard setting, I would really appreciate it! I'll also post some photos for reference.
3 Answers
Hey, could you let us know the make and model of your printer? Details like that really help us help you! Also, what version of Windows are you running? There are so many different printers out there, so more info will lead to better assistance!
It looks like you’re dealing with a tricky printer setting. Have you checked out the troubleshooting guide from Microsoft? They have some useful tips on printers printing with weird background colors. Here's the link: https://learn.microsoft.com/en-us/answers/questions/3262646/printer-is-printing-black-background-and-white-let
It might be a good idea to swap your printer with another of the same model to see if the issue follows the printer or the computer itself. Sometimes the problem can be with specific settings on the printer, possibly even DIP switch settings. By testing it this way, you can narrow down where the issue lies!
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