Hey everyone, I'm having some trouble with random BSODs (Blue Screen of Death) while using my Colorful RTX 3070 graphics card paired with a Ryzen 5 7500F processor on Windows 11. I recently bought this prebuilt setup, and given the seller's reputation, I don't think it's a hardware issue. Here's a quick overview of my system and the details of the problem:
**System Specs:**
- Motherboard: ASRock A620M-HDV/M.2 (latest BIOS 3.50)
- CPU: Ryzen 5 7500F with DeepCool cooler
- RAM: 32 GB Lexar DDR5 at 6000 MHz
- PSU: 750W Fortron 80 Bronze
- GPU Driver: 32.0.15.8180 (official NVIDIA)
- MSI Afterburner and RTCore64: Installed after turning off Memory Integrity
- Windows VBS and Memory Integrity: Disabled due to issues with rtcore64.sys; also had BSODs related to Malwarebytes before I turned this off
- Credential Guard: Disabled for testing
- Cooling: Equipped with 6 case fans and a CPU cooler - all stable temperatures
**Thermals:**
- GPU temps around 68-75°C under full load
- System is stable with no overheating
**Current Issue:**
- BSODs show 0x0000018B (SECURE_KERNEL_ERROR)
- Crashes mostly happen while gaming (like League of Legends), even when not under heavy load
- Minidumps reference errors with wow64con.sys and storport.sys
**What I've Tried:**
- Updated BIOS
- Reinstalled AMD chipset driver
- Disabled Memory Integrity and Credential Guard
- Removed various monitoring drivers and uninstalled Malwarebytes
- Stress-tested the system with 3DMark multiple times
**Goals:**
- Achieve a stable GPU undervolt and maintain a custom fan curve
- Ensure gaming performance remains stable across GPU-heavy games like Rust and League of Legends
**Benchmarks:**
- 3DMark Nomad tests available for both undervolted and stock setups.
This issue isn't only happening with the undervolt set; it also occurred with the stock settings. I'm looking for advice on whether these crashes stem from firmware or software, or if there's something more I might be missing. Any insights related to Secure Kernel, AGESA, or storage system might help a lot! Thanks!
3 Answers
The Secure Kernel Error indicates that the Hypervisor is detecting issues in the kernel code. This could be due to a problem with the Hypervisor itself, memory corruption, or a faulty Windows installation. You mentioned one crash that didn’t involve the Secure Kernel Error; this could point to a RAM issue.
Try removing any overclock on your RAM since the safest officially supported speed with that CPU is 5200 MHz. Also, ensure that Precision Boost Overdrive (PBO) is set to Disabled in BIOS. If you keep encountering crashes after these adjustments, consider reaching out to your seller for assistance.
Getting those minidump files would really help in accurately diagnosing the BSODs you're experiencing. If you're able to boot into Windows normally or via Safe Mode, check the C:WindowsMinidump directory for any dump files. Zip them up and upload them to a file-sharing service that works. Having multiple dump files can provide more clarity. If you only have one or none, follow some guides to set up your system to create Small Memory Dumps going forward.
Remember, any modifications to BIOS or system configurations can lead to potential data loss, so make sure you have backups before changing anything. Always safer to be prepared, especially before diving into adjusting your system's setup.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload