I was playing Roblox with my girlfriend on my Lenovo Ideapad 5 2-in-1 when it suddenly turned off and won't turn back on. The lights on the side turn on, but there's no display and the keyboard doesn't light up. Someone suggested disconnecting the battery, but I think it might be soldered in. I've tried hard resetting it and pressing Ctrl + Windows + Shift + B, but nothing seems to work. This laptop cost me $600 and I've only had it for a few months, so I'm looking for advice on what might have gone wrong and if there's a way to fix it.
2 Answers
Since your laptop is fairly new, it should still be under warranty. I’d recommend contacting the vendor to see if they can help with repairs or a replacement.
Have you tried holding the power button for a full minute? It might help get it to boot up. Also, consider testing it with a different charging cable or outlet—it could be a power issue. If you can, connect it to an external monitor to check if the display is the problem. If the battery is soldered, double-check a manual to confirm whether it can be replaced or not.
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