I've been experiencing a frustrating issue where my PC completely shuts down while I'm gaming. It starts with the monitor turning off, followed by the mouse and keyboard, and then the entire tower switches off. This has been happening for the past six months, and it only occurs in certain games like Warhammer 40k Dawn of War II Retribution, Warhammer 40k Darktide, Chivalry 2, and the Quarantine Zone: The Last Check DEMO.
My computer is two years old, and the problems began after I moved. I recently took it to a repair shop where they stress-tested it for several days but couldn't replicate the issue, so they sent it back without finding anything wrong. After getting it back, I've already had another shutdown, and I'm at a loss for what to do next.
I built this PC myself, and I'm wondering if I might have messed up the software installation or if the outlet might be faulty since the issue started after moving. I appreciate any advice on how to troubleshoot this! Here are my specs:
- Motherboard: Gigabyte B650 Gaming X AX
- CPU: AMD Ryzen 7 7700X 8 Core / 16 Thread with DEEPCOOL AG400 Plus Cooler
- GPU: Sapphire AMD Radeon RX 7800 XT 16GB
- PSU: Cooler Master MWE Gold 850W
- RAM: Crucial Pro 32GB (2 X 16GB) DDR5-5600
- Storage: Samsung 980 Pro 2TB M.2 NVMe SSD + ADATA Legend 850 PCIe4 M.2 SSD 512GB
The Event Log shows some DistributedCOM errors, but I've read they might not be significant. Any help would be greatly appreciated!
5 Answers
Have you checked your reliability history? Sometimes it can provide insight into what's going wrong. I looked at mine, and while it showed generally that "Windows didn't shut down properly," I noticed there was a potential driver issue. That could be worth investigating!
Someone mentioned a concern with your RAM not being on the motherboard's QVL list, which can cause instability if overclocked. Even if the tech said the RAM was fine, maybe consider testing it with stock settings to see if that changes anything.
I can relate to your situation! My PC was doing something similar, and it turned out to be a thermal issue. I limited my GPU's clock speed to 70% using the Adrenaline software, and that resolved the shutdowns for me. Surprisingly, I still managed to get over 60fps without difficulty, even at 1080p. Just a thought—you might want to try that! It could help either fix the problem or help narrow down the causes.
It could be a power issue, especially since this started after you moved. Check if your PC is sharing a circuit with any high-draw appliances like a refrigerator or microwave. I had a similar issue that was resolved after getting a UPS—my friend's blender was pulling too much power and would cause his PC to shut down!
This reminds me of a mishap I had ages ago! It turned out I was accidentally blocking a fan with a blanket. If your setup is tight or not well-ventilated, that could definitely cause overheating. Just something to keep in mind.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload