I've recently switched from Android to an iPhone, and I'm really frustrated with the App Store experience. On Android, downloading free apps was as easy as clicking a button, but now I'm constantly being asked for my password and then told that I need to attach a payment method, even for free apps. I've tried selecting my existing payment method, but it just keeps looping back to the same issue: 'click continue, then sign in to see payment methods.' When I click continue, it doesn't prompt me to sign in, and just takes me back to the payment method screen. I even deleted and re-added my payment method to see if that would help, but it's still not working. I'm stuck in this endless cycle and can't figure out how to download the app I want! Any tips on how to resolve this?
2 Answers
Have you checked if you're still within the return window for your new iPhone? Sometimes if things are super frustrating right off the bat, it might be worth considering a return. Just a thought!
It seems like you're doing everything right, but it’s definitely odd that you can't just add a payment method for free downloads. Have you tried contacting Apple support? They might help clarify what's going wrong. Also, check if you’re still eligible for a return, just in case you're thinking of switching back to Android.
The issue is that I keep adding payment methods, and it still won’t let me download anything.
Forgive me, but I'm not sure what you mean by that.