I recently installed Windhawk on my PC, but now I'm stuck in a bootloop. The computer starts up and shows the logon screen, but it's just a black screen afterward. I can bring up the task manager with Ctrl + Alt + Del, but the Windhawk service is off. Even trying to start explorer.exe doesn't show anything. This also happens in safe mode, so I feel pretty stuck. I really don't want to do a clean install or wipe my PC since I have important files I need to keep. I tried uninstalling Windhawk via CMD, and that removed the service, but the black screen issue is still there. Plus, I don't have a system restore point to fall back on. Can anyone offer advice?
1 Answer
It sounds like a frustrating situation! If you can't access a system restore point, try booting your PC into recovery mode by turning it off a few times as it's starting up. Once there, you can attempt a startup repair or use the command prompt to run tools like DISM. Another option is to create a Windows installation USB drive from another computer and boot from that to fix the issue.
Thanks for the suggestion! I just used the shutdown command to get into advanced startup and ran chkdsk and sfc /scannow.