My Steam account seems to have been hacked because it is no longer linked to my regular email. I submitted a support request to Steam three days ago, but haven't heard back from them yet. I'm feeling a bit lost and would love to know if there are any additional steps I can take apart from what I've already done. I'm not asking for direct help, just seeking advice on any further actions I could consider.
3 Answers
You might consider reaching out to r/steam for additional support. Sometimes getting attention from the community can expedite the process or provide you with insights others have found helpful.
First off, make sure you enable two-factor authentication (2FA) as soon as you regain access. It's crucial for protecting your account in the future. Also, you can try using the Steam mobile app for Steam Guard instead of relying on your email, especially since that's been compromised.
Thanks, I definitely plan to set up 2FA once I get back in! Appreciate the advice.
Just a heads-up, it's Christmas, so support staff may be limited during this busy time. Try to stay patient; they likely aren't ignoring you on purpose!
That’s true! Thanks for the reminder. I sometimes forget that companies have a human side to them.
I’m thinking of waiting a bit longer for a response first. It's the holiday season, and I know support might be slow right now.