I've got a Lenovo Ideapad 330 that originally came with 8GB of RAM (4GB soldered and 4GB in a removable slot). After a recent Windows update, it started only recognizing 4GB, although every now and then it will recognize the full 8GB, but that's pretty rare. I installed Linux Mint and tried a couple of other distributions, and they all recognize the full 8GB without any issues. Unfortunately, I need to use Windows for now, so I'm looking for any ideas on why this might be happening. I've already tried a clean install of Windows, ran memory diagnostic tools (which found no issues), tested other RAM sticks with the same specifications, and I've upgraded and downgraded my BIOS several times, currently using the latest version. Any thoughts on how to fix this?
2 Answers
Since it works in Linux, that's a good indicator that your RAM is fine. Could it be a conflict with the Windows update? Sometimes, updates can mess with hardware recognition. Try checking for any other updates or patches and see if that helps. Also, double-check your BIOS settings to see if there's anything related to memory that's off.
Make sure you're using the 64-bit version of Windows. If you're already on 64-bit, it could be a driver issue or perhaps something in the settings right after your update. Check your system configuration to see if it's set to recognize all available memory.
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