I've noticed that my wife's Gmail account is automatically moving all new emails to the trash, and it's definitely puzzling. We've managed to remove the filter rule that's causing this, but I'm curious about how and why this is happening in the first place. Also, she recently changed her password, so I want to understand if that plays a role.
5 Answers
This issue is pretty common, often caused by clicking on a sketchy link that leads to a fake login page. It's easy to get tricked, and if someone manages to hijack your account, they might set up filters like that to hide unwanted emails, like notifications for password resets on other accounts.
It sounds like the account might be compromised. Definitely log out of all devices, change the password again, and make sure to check for any weird settings or filters.
If there's an auto-forwarding feature with the option to forward and delete, that might cause your emails to vanish before you even see them too. It's worth checking those settings just in case!
Usually, this kind of behavior is to ensure you don’t notice suspicious email notifications, especially if it’s about password changes. If someone has access to the account, they might do this to avoid detection.
This can also happen simply by messing with malicious links. It’s a good idea to change the password again, log out of all devices, and really consider enabling multi-factor authentication (MFA). If someone has your session cookie, just changing the password won't be enough to secure the account further.
Yup, it can definitely happen like that.