Hey everyone! I recently upgraded my graphics card from an RTX 3070 to an RTX 5070 Ti, and ever since then, I've been facing frequent crashes when I connect my computer to my LG OLED TV via HDMI. The crashes occur, but once my system recovers, everything works just fine. This problem doesn't happen when I use my Dell monitor. I've tried updating and rolling back drivers, using different HDMI cables, and reseating the hardware, but nothing seems to fix the issue. I'm starting to think it might be a hardware issue, potentially with the GPU or motherboard. I'm not keen on the hassle of an RMA process for the GPU, so I'm considering just living with these crashes. My question is, am I putting my PC at risk of damage by allowing it to crash like this multiple times a day? Thanks for any insights!
6 Answers
Frequent crashes can indeed cause issues. They might lead to file corruption, especially if your system is in the middle of saving something when it crashes. The more often your computer crashes, the higher the chances of running into problems. To avoid crashes completely, you could just power down before connecting the TV and then boot it up again. It might seem like a hassle, but it could save you from potential issues down the line.
You might not cause hardware damage immediately, but it’s not a risk-free situation. If your drivers aren't working properly, it could be your GPU or HDMI cable. Both your cards support HDMI 2.1, but the newer one has some updated features. Try swapping cables and plugging in different devices to see if it’s just the TV causing issues.
I tested at both 60hz and 120hz with different cables and monitors, but couldn't replicate the issue. It crashes at 60hz sometimes but always at 120hz.
Check out this tool that might help you figure out what’s going wrong. Even if you're not seeing a Blue Screen of Death, it should log errors that can help you troubleshoot.
I found out that I'm getting a 0x00000133 error, which points to possible driver issues or hardware problems.
Is your TV set at a higher resolution than your monitor? The increased demand might be overloading your GPU and showcasing its weaknesses. This stress might not happen with lower resolutions, especially when your computer is idle.
Yes, the TV is 4K while my monitor is only 1440p. Oddly enough, the system crashes while idle on the TV but handles heavy benchmarking just fine on the monitor.
When you mention crashes, what exactly goes wrong? Is it a complete shutdown, or does it freeze up?
The display goes black and the computer becomes unresponsive for several minutes before rebooting.
Have you checked your power supply? It's possible your PSU isn't delivering enough power for the new GPU. You might want to test with a different power supply to rule that out.
I had considered that, but every PSU calculator I tried said my Corsair RM850x should be okay. Still, maybe there’s a problem with it; I might order a replacement just to see.
That's a good idea. Thank you for the advice.