I'm having a huge issue with my gaming PC. After I attempted to update it, it's caught in a boot loop, flipping between messages like "attempting to recover PC" and "undoing changes made to your computer". Sometimes I even see an error code: "Stop code: IRQL_NOT_LESS_OR_EQUAL (0xA) and it mentions ntoskml.exe. My PC is an Omen gaming machine and I've had it for about four years. I'm not very knowledgeable about computers, so any help would be greatly appreciated!
2 Answers
Before doing anything drastic, try booting your PC in Safe Mode and see if you can uninstall the problematic update. If that doesn’t work, you might want to use a Windows USB stick to perform a repair. It might save you from a full reinstallation.
It sounds like Windows may have got messed up during the update. A good first step is to try reinstalling Windows using a USB drive. On the upside, it might just be a software glitch, but if the problem is caused by hardware issues, you might need some professional help to pinpoint which part is failing.
How do I get to Safe Mode?