I've been having some serious issues with my PC after making a few tweaks. Initially, everything was fine, but a few days later, I started getting blue screen errors (BSOD) related to win32k.sys and pdc.sys. At first, it didn't seem too serious, but now it's become so persistent that my computer is stuck in a boot loop. I've tried scanning my files and even attempted a factory reset, but that somehow failed. I also went back to a system restore point, which worked temporarily, but then the BSOD returned. I'm really at a loss about what I should do next or if I need to replace any hardware. Any help would be greatly appreciated!
3 Answers
You might want to clear the CMOS and consider reinstalling Windows. It's a pretty straightforward way to troubleshoot those persistent issues. For clearing the CMOS, you usually have to find the jumper on your motherboard or remove the battery for a few minutes, but check your motherboard's manual for specifics.
First off, you need to get some crash dump files. If you can get into Windows normally or via Safe Mode, check the folder at C:WindowsMinidump for any dump files. If you find them, zip the folder and upload it to a file sharing site—something like catbox.moe usually works well. This info can really help diagnose the issue. If you don't have any dump files, try adjusting the settings to create small memory dumps as outlined in this guide I found.
What does the BSOD message say exactly? It helps to know the specific error messages you’re getting. Based on what you've shared, it sounds like there could be an issue with your boot drive that's just starting to fail.
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