I think I've messed up my system by using Kaspersky and AVG antivirus software. Recently, Kaspersky deleted a driver that it flagged as a trojan, and now I'm facing some serious issues. My computer won't let me log in properly, and even when I manage to get to the login screen, my keyboard doesn't work. What steps can I take to fix this?
2 Answers
It’s tough when things like this happen! If you have access to a USB, boot into the recovery environment and see if you can perform a system restore. This might get you back to a point before the issue started.
Could you share why you chose to mess with those two antivirus programs? It sounds like Kaspersky might have removed a critical driver or system file. I'd recommend trying to repair Windows using a USB boot drive, if you can. That could help restore missing files.
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