I'm having a major issue with my Samsung S24 Ultra on Android 14, One UI 6.1. I spent the whole day taking videos and photos, and by around 10 PM, they all vanished! Photos from the previous day are still there, and new ones I took just for troubleshooting purposes are fine too. I've checked the recycle bin, reset my phone three times, and confirmed I have over 300 GB of free space, so I'm at a loss. I don't use cloud storage or any accounts for syncing, so I thought everything should be saved locally. I'm sure I pressed record because I even admired my videos during a break earlier. To add to the mystery, my phone's time was way off the entire day. Can anyone help me figure this out? I really need those videos!
4 Answers
Make sure to check the DCIM/Camera folder directly using a file explorer or connect your phone to a PC. If you can't find anything there, you might want to act quickly and use a data recovery app before it's too late!
Just to clarify, when you mentioned you were admiring them, did you actually see the videos in your gallery before they disappeared? Were there any pictures taken during that time still there? If you have an SD card, sometimes files can get a bit lost in the shuffle. Also, did you notice any patterns, like if only videos are missing?
Just an update! I posted an image for context showing that the photos and videos I took earlier disappeared. I filmed the last video at 11 PM as part of my troubleshooting. Here’s the link to the image for reference: https://imgur.com/a/uCfV9P5
It sounds like you might have your camera set to store files in a specific folder that's not immediately visible. Check your camera settings to see if there's a designated folder for storing your videos. It could be saved in a location like the DCIM folder or on your SD card if you have one. Don't forget to dig around a bit!
Yeah, definitely check the DCIM folder! That's usually where photos and videos end up. If you can't find them, consider using a file explorer app to look deeper, or you might need to use a recovery app if they’re really missing.
Yes, I replayed both videos and photos earlier, but now none of those from earlier in the day are visible in my gallery. The ones I recorded after noticing the disappearance are fine, though.