Why Is My iPhone Turning Off Randomly and Showing Battery Issues?

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Asked By WanderingTurtle42 On

Hey everyone! I have an iPhone 15, and about four months ago, I cracked the back glass. I was using it without any problems until recently. For the past few days, I've noticed that the back of my phone is expanding, and it randomly switches off on its own. Last time, it turned off when the battery was at 56%, and then wouldn't turn back on until I plugged it in, only to find the battery was actually at 11%. This has been happening frequently, and I'm not sure what to do. Any suggestions?

2 Answers

Answered By TechieGuru88 On

It sounds like you might be dealing with a swollen battery, which is really serious! You should definitely stop using your phone right away. A swollen battery can pose a huge safety risk, including the potential to catch fire or even explode. Make sure to keep it somewhere safe, like outside, until you can get it checked out. It's better to be safe than sorry with these kinds of issues.

Answered By CuriousSparrow17 On

If you're looking to get it repaired, heading to an Apple Store is a solid move. They'll be able to check your phone out and give you options. The cost can vary depending on the damage, but for a battery replacement, it's usually around $69. I'd recommend making an appointment to get it looked at as soon as possible!

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