I've been struggling with my Windows 11 PC crashing whenever it goes to sleep for the past few months. This issue started suddenly and there haven't been any hardware changes to my system before it began. I've tried some basic troubleshooting steps, including checking for BIOS and driver updates, turning off hibernation and fast startup, and monitoring the Windows event logs, where I found a critical error (Event ID 41) when the crashes occur. Additionally, I ran a sleep study and noted that every failed sleep cycle reported a 'no CS Phase' error. I'm quite computer literate, but this problem has stumped me. I want to avoid messing around too much in the BIOS since I suspect some power errors might be involved, despite having a relatively new PSU that's only 9 months old and is rated with a 400 watt capacity. What should I try next?
4 Answers
I've had a similar issue with my monitor not responding after sleep. After a lot of troubleshooting, it turned out to be a glitch that was resolved with a Windows update. Just keep an eye on your updates, sometimes they carry fixes for problems like this!
Be cautious when making changes to your BIOS settings. Always make sure your data is backed up first. It’s hard to say for certain whether this is a hardware or software issue, but since you've tried quite a few things already, it might be worth investigating if any recent Windows updates could be causing this. I'd also recommend checking if your RAM battery on the motherboard is okay.
It might be software-related, especially if you've done the hardware checks. Checking for Windows updates or resetting your power settings could help. Sometimes even a clean boot can reveal the cause of these issues!
Thanks for the tip! I’ll look into doing a clean boot and see if that changes anything.
Have you looked into the possibility of a bent pin in your CPU? I know it sounds odd, but that could cause some stability problems, especially if nothing else has changed. Could be worth a look!
I don't think that's likely since the CPU hasn’t been removed; the system's been stable until this issue popped up.
I haven't checked the RAM battery yet, but the BIOS settings and system time have been fine. I just want to make sure it won't lead to any issues.