I've been having a frustrating issue with my PC crashing unexpectedly. Sometimes it happens after I've been using it for a while, but it crashes more frequently when I'm playing Fortnite. When it crashes, the PC freezes for about a minute before turning off and attempting to restart, only to get stuck in an automatic repair loop. If I try to continue to Windows 11, it just remains stuck in that loop. The only way I can get it to work again is by powering it off using the switch on the back of the unit.
I've tried a few things to troubleshoot: the event viewer indicates an unexpected shutdown, my graphics card and CPU aren't overheating, and I've tested the memory with no issues. I even cleaned both the CPU and the graphics card to remove dust, and I've updated my BIOS to the latest version, so I don't think that's causing the problem. Is there anything else I should check?
2 Answers
Have you checked the health of your SSD? If you're using an NVMe SSD, I had a similar problem where my PC was stuck in the automatic repair loop, and I couldn't access Safe Mode. I ended up getting a new M.2 NVMe SSD, and it resolved the problem after transferring my files over.
Have you undervolted your CPU? Sometimes that can cause stability issues, or it could just be that your SSD is starting to fail if it's a bit older.
The oldest SSD is around 3-4 years old. Could it really be that?
Both my SSDs are NVMe, so I'm not sure if that's the issue.