I'm having a major issue with my ASUS TUF A15 laptop. It was working fine until all of a sudden, it disconnected from my WiFi and hasn't been able to reconnect to any networks since. I even tried using my mobile hotspot but that didn't work either. I opened the back panel and cleaned the WiFi card, and there are no errors showing on it. I've reset the network settings, reinstalled the drivers, and basically tried all the troubleshooting steps I could think of, but nothing seems to help. I really need some assistance here!
1 Answer
It sounds like you've gone through a lot already! First off, what operating system are you using? Sometimes, issues can come from power settings or power management. A CMOS reset might help; it refreshes the configuration of the hardware. To do this, shut down the laptop, disconnect the battery, and if there’s a CMOS battery, disconnect that too. Since you've already reset the network settings, including Winsock and IP resets, I'm curious—are you able to see the networks but just can’t connect? You might want to check Device Manager (press Win+R and type 'devmgmt.msc') to ensure all devices, especially the WiFi adapter, are functioning correctly with no missing drivers. Lastly, updating the chipset drivers can sometimes make a difference. Let us know your exact platform details, too!
I actually did the CMOS reset, and yep, the networks are visible, but none of them connect. It keeps saying it can’t connect to this network. I even tried a complete OS reinstall, and Windows support couldn’t solve the issue remotely. Everything seems fine, and no driver errors pop up either.