I've been dealing with frustrating issues on my Windows 11 Asus laptop. After working on my thesis using LaTeX in VSCode with WSL, things changed dramatically after a trip with my laptop. It started acting up—my keyboard malfunctioned, processes wouldn't close, and I'd often need to force shutdown. Cleaning the internals seemed to fix it temporarily. However, after updating to Windows version 25H2, I faced endless restarts, unresponsive apps, and issues with WSL that previously held my thesis hostage. I eventually downgraded to 24H2, but the problems persisted and even got worse, affecting games and causing similar process-related issues. I thought upgrading to Windows 11 Pro would help, so I did a fresh install on a new partition, but it continues to restart endlessly. Task Manager functions now, but I'm at a loss and feeling overwhelmed. Any suggestions on next steps? I even enabled verbose boot messages, but it just gets stuck on
4 Answers
It sounds like you might be dealing with a hardware issue rather than just a software problem with Windows. I’d suggest running some tests on your RAM using Memtest86+. There’s a guide on how to run it in the tech support wiki. Also, check the health of your SSD with a tool like CrystalDiskInfo to see if there are any drive issues. It’s worth stepping back a bit and checking the hardware before diving deeper into software fixes.
Before diving back into more software troubleshooting, you might want to confirm that your cooling is working properly. If the CPU gets too hot, it could shut down randomly to prevent damage. Make sure the thermal paste is good and the fans are working well.
Have you checked on the CPU? If you have a high-temperature issue, like ~90°C, your i7 might be throttling. Use msinfo32 to check your CPU model and see if your cooling solution is adequate; overheating can cause unexpected shutdowns and restarts.
You mentioned your laptop is restarting a lot, which often indicates a hardware hiccup. Since you’ve already run Memtest and everything looked good, maybe check your SSD’s health with CrystalDiskInfo. If your RAM tests clean but you're still having reboot problems, there might be lingering hardware faults you need to address.
I was running Memtest as well, and it passed multiple times but still had issues elsewhere, so it doesn't always point to RAM as the culprit.