I've got an ROG Strix G713PI, also known as the ROG Strix G17, and I'm having a frustrating issue with my charger. It only functions at a certain angle, and it keeps disconnecting while I'm deep into my games. This has been going on for months, and I can't see any visible damage around the charging port. Do you think I should just buy a new charger, or is there a chance I need to replace the battery? Any advice would be greatly appreciated!
4 Answers
It sounds like the issue isn't with your battery but rather with the charger or the charging port itself. I suggest taking your laptop to a repair shop where they can test it with another charger to see what's going on—whether you need just a new charger or some repairs to the port.
It's possible the cable may have broken internally near the plug, or the socket in your laptop isn't connecting properly. This happens a lot, especially if you're moving the laptop around. Try to keep the plug steady and wiggle the cable—if you notice any disconnections, it's time for a new charger.
You might need to get the solder on the charging port redone; that’s a common fix. Definitely take it to an electronics repair shop—they'll know how to handle it best.
Honestly, you should have returned it as soon as you noticed the problem. That’s one of the perks of buying from a retail store!
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