I'm an end user at my company and I'm concerned about the security of faxing medical and legal information. Should we stick with a third-party fax server that's HIPAA-compliant, or is it better to set up our own email server on our local network to handle faxes? I'm looking for guidance on which option is more secure and best practice. Thanks!
2 Answers
I agree with going for a third-party service. They often have established security protocols and compliance that can save you a lot of headaches down the road. Unless you're completely confident in your team's ability to manage and secure sensitive information, a third-party option can be more reliable. I’ve heard good things about WestFax too, if you're looking for recommendations.
Using a reputable third-party fax service that's HIPAA-compliant is usually safer. These services are designed for healthcare use and have robust security measures that can minimize risks. Plus, they have experience in handling sensitive information and often provide better support if any issues arise. Setting up your own system can work too, but you've got to be really careful to avoid mistakes, especially if the setup isn’t your team's specialty.
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