Hey everyone, I'm having a major issue with my iPhone XS Max. It won't flash, and I really need some help. I forgot the password, and since I didn't have the right software, I tried using iTunes to update it to iOS 18.7.5, but I ran into a bunch of errors.
Next, I downloaded the iOS 18.7.5 file from Chrome and used 3uTools instead of iTunes. It initially got to about 9% before hitting an error that said, "Unable to write IBEC. Error code -2 (1)." After that, I switched to the back USB ports on my PC and attempted Pro Flash in DFU mode. That lasted only a second before failing with, "Loading IBSS component failed."
Then I tried Smart Flash, which made it to 16% before giving me another error – "Unable to load RestoreRamDisk. Error code." I went back to Pro Flash, and the same IBSS failure happened again.
After some more attempts, I switched ports and restarted the software, and it seemed to work for about 6 minutes and 53 seconds. During that time, the iPhone showed the Apple logo with a loading bar that was almost full when it displayed a flash failure message. I thought it was just taking time, so I left it plugged in overnight, but it stayed stuck.
When I forced a restart, it went back into recovery mode. After a few hours of no luck, I tried the whole process again with Pro Flash, but it once more said "IBSS component failed." I'm really exhausted and would appreciate any advice on what to do next!
2 Answers
If iTunes isn’t working for you, maybe consider using a different flashing tool. Some users have had success with alternatives to 3uTools. Just make sure that any tool you use is well-reviewed because you don't want to make the situation worse. And don’t forget to back up your data if you manage to get it working!
It sounds like you’re having a tough time! I’d recommend going back to iTunes for a restore. Sometimes it takes a bit of patience, and if you can try a different computer or USB cable, that could help. Make sure your iTunes is updated as well. If nothing works, it might be worth visiting a repair shop, especially if you're getting stuck on errors.
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