What to do if the connector on my Toshiba external drive is broken?

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Asked By CuriousCat99 On

I'm having a major problem with my Toshiba 4TB external hard drive. It stopped connecting to my computer, so I took a closer look at the connector and noticed that the pins are all bent. I opened up the case thinking I could salvage the drive, but to my surprise, the internal hard drive doesn't have a standard SATA connection at all! I checked the drive previously, and it seemed to be in great shape with low usage hours and good SMART data. Is there any way to adapt this drive for use again, or am I stuck with an expensive paperweight?

4 Answers

Answered By RepairRanger24 On

This might be a standard Toshiba drive, but you're missing the main PCB. If it uses a USB connection, you could replace that connector or try soldering it to convert it to SATA if you’re up for it!

Answered By QuickFixQ On

I can't see the internal connectors well from the pic, but if it's USB, you could use a USB to SATA cable to connect it to your PC. Just be aware that if it's a 3.5" drive, you'll also need power for it!

Answered By TechieTom83 On

You might want to look for a similar dead external drive and see if you can swap cases. A lot of external drives have switched to proprietary connectors, but they still might be SATA drives behind the scenes. It’s definitely more complicated than before, but it’s worth a shot!

GadgetGuru47 -

Exactly! I forgot how common that is. Most of these external drives now have soldered connectors. It can get tricky!

Answered By DriveDoctor42 On

Make sure to locate where the motherboard is. Without it, the drive won’t work. Sometimes, it could turn out to be a specific USB connection instead of SATA.

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