I recently upgraded my graphics card from a 3080 Ti to a 5080, and everything was fine until just a few hours ago. Now, Windows isn't working properly, and I can only access Safe Mode. I'm considering reinstalling my old 3080 since the new one seems to be causing issues. The only tool I managed to download is Blue Screen View, but I can't take screenshots to share the error messages. I've noted a few errors regarding the drivers, including ucx01000.sys, USBXHCI.SYS, and Wdf01000.sys, which I'll share below. I've already reinstalled the 5080 driver multiple times, but every time I restart, I'm stuck in this endless loop of restarts. I also have a Corsair HX1000 80 Plus Platinum PSU. If anyone has suggestions on how to fix this, I'd greatly appreciate it!
3 Answers
One common step when swapping graphics cards is to use Display Driver Uninstaller (DDU) to remove the old drivers completely. After that, try installing a stable, previous version of the Nvidia driver instead of the latest one, as it has known issues. Since you're having trouble getting to the desktop reliably, you might need to boot back into Safe Mode to do this.
If you're dealing with a new graphics card and it's causing these issues, I recommend looking into getting a replacement through RMA. But if you got it used, be cautious. It's unfortunate, but sometimes second-hand graphics cards can come with hidden problems. Also, it might be worth checking the old 3080 Ti to ensure it’s not a broader system issue, rather than just a problem with the new card.
I originally thought it was just the new card too, but now the 3080 Ti is acting up. I guess it could be a different issue with my system.
To help analyze those BSODs, you definitely want to gather any dump files from your system. If you can get into Windows or even Safe Mode, check under C:WindowsMinidump for any crash log files. Zip those up and share them using a file hosting service like MediaFire or Catbox.moe. The more logs we have, the easier it will be to diagnose what's going wrong.
Should I go with the version before the latest one? I can only seem to get into Safe Mode right now.