I'm having trouble reading a Google Doc in my mobile browser because the left side gets cut off. I've tried changing the display size and text size, but nothing seems to help. I usually don't use Google Docs on my mobile device, so I'm not sure what else to try. To make matters worse, I can't open the document in the Drive app either; it just shows a "problem with file" message when I try to access it.
2 Answers
If the app isn’t working, another option could be to try clearing the cache of your browser or the app. Sometimes, old data can cause display problems. If that doesn't help, you might want to consider downloading the document on a computer and checking if everything looks fine there.
You might want to try using the Google Docs app instead of the browser. Although it sounds like you’re having issues with that as well, the app usually provides a better experience for editing documents. If it keeps giving you the error about the file, it could be a corruption issue with the document itself. Are you able to access the document on a different device? That might help pinpoint if it’s a mobile issue or a document issue.
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