I have a situation with my Apple account that's been labeled as delinquent. It's blocking all my subscriptions and downloads because of a $150 yearly plan I thought I cancelled during the free trial on my iPad. I tried Flowkey for a few days, but it didn't meet my expectations, so I cancelled it directly on the iPad. It seems my cancellation didn't go through, and now Apple is insisting I pay. I contacted Apple Support a couple of times, but they say nothing can be done unless I pay the fee. I could pay and then request a refund, but that feels risky since there's no guarantee I'd get my money back. I've emailed Flowkey, but I don't expect much from them. Also, I'm locked out of signing out of my iCloud due to this delinquency, which is frustrating since I spent over $1,000 on my phone.
4 Answers
Did you truly cancel the Flowkey trial at least 24 hours before it would have renewed? Sometimes the timing can be tricky, especially if your iPad updates were behind.
Make sure to check the terms and conditions. You might have to pay the fee to regain access. Just remember, not paying could be against their rules and might complicate things further. Good luck!
Yeah, I get what you're saying, but it’s frustrating when you think you cancelled in time and still end up in this mess!
Check to see if you might have mixed up the subscription options. Flowkey has different plans, including a free trial for one of the premium versions, so make sure that's not the case!
Apple's pretty strict about payments. If Flowkey was charged through Apple, they probably can't help you much. Your options seem to be either pay the fee or lose access to your account.
Yes, I did cancel it, but I might have been a bit behind on updates on my iPad. I can’t see how that would have changed the cancellation though.