I'm running into a frustrating issue with the game Naraka Bladepoint on high-end PCs, particularly those with X3D processors. After logging in, the game crashes, specifically pointing to the NeacClient (the game's kernel-level anti-cheat) as the faulting application. It's consistently crashing with the error tied to ntdll.dll, and no matter how much troubleshooting I've done, I haven't had any luck. I'm looking for suggestions or solutions that could help resolve this issue.
4 Answers
It's important to know that error code 0xc0000005 usually indicates an access violation. Have you checked for updates that NeacClient might have pushed out? Also, try running a fresh Windows installation with only NeacClient to see if that helps.
Many applications utilize ntdll.dll, which can often appear in crash reports. You might want to capture a process dump when the crash occurs and analyze it using windbg. This could provide more insights into what’s going wrong.
Make sure to turn off any overclocking. Also, check what other kernel drivers are running alongside NeacClient, especially since you've mentioned several different machines are experiencing the same issues. It’s also worth checking if there’s any software that might conflict with the anti-cheat.
Crashes related to ntdll.dll often point to poorly designed applications. It could be that NeacClient is trying to execute actions that it's not allowed to due to security measures. Your best bet might be to look for updates to both the game and the anti-cheat software to see if any fixes have been released.
Right? 0x5 generally means something is trying to access memory it shouldn’t. Keeping everything updated may solve the problem.