I'm curious if anyone here has gone through an audit by Autodesk. Our company is based in the EU and we received a legitimate email regarding an audit. We're not sharing any licenses across devices; instead, one of our users has two licenses linked to the same email—one for Revit and another for AutoCAD. One license was purchased in Europe, and the other in the US due to the user traveling. Could this situation lead to any issues during the audit? Has anyone faced something similar?
4 Answers
In my experience, Autodesk audits focus more on how licenses are used rather than where they were bought from. If the licenses for the user are valid and not being used concurrently on different machines, you should be in the clear. Just make sure you keep all the necessary documents accessible. They often ask for purchase receipts during audits.
Having two licenses for the same user should be alright as long as they’re valid. Autodesk mainly looks for compliance in terms of overall usage and whether everything matches up with how you’re using the licenses. Just be prepared for them to run checks during the audit process.
I actually had a customer who faced this situation with Autodesk. They received a pretty stern email about some licenses being improperly used, but after some back and forth, Autodesk wasn’t very flexible with them at first. They stood their ground and refused to budge on the matter—and they haven’t heard back in about three years since that initial scare! So, while audits can seem daunting, sometimes they don’t pan out as badly as you might fear.
I’ve been audited by Autodesk before, and honestly, it’s not as terrifying as it might sound, but it can be a hassle. From what I understand of your situation, having two licenses for one user is usually fine as long as both licenses are legitimate. Autodesk licensing is user-based rather than device-based, which is good news!
Though, the fact that one license is from the US and the other from Europe could complicate things a bit. Some licensing agreements have regional restrictions, so while they generally won’t chase you down for this if everything’s paid, they might recommend consolidating your licenses under one region’s terms during the audit. Just be ready with all your documents like proof of purchase and user assignments before responding. If they expand the scope of the audit beyond what they initially ask for, you might want to involve your IT team or legal for help. No need to panic though, if everything is in order, you should be fine!

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