I have a client who's facing recurring issues with their PCs at a specific workstation in an office with unreliable power. Despite having a UPS in place for battery backup, their computers continue to fail. I advised them to have the power assessed because it seems unusual for multiple computers to fail so close together. However, an employee dismissed the concern, insisting the PCs were just faulty. I'm curious how a UPS could still allow devices to fry, especially considering the UPS itself looks older. Any thoughts?
1 Answer
It doesn't sound like a straightforward hardware issue if the same problems keep popping up. Have you looked into what steps have been taken to fix the fried computers? Ignoring potential power issues could be a big mistake here. I get why you'd consider it hardware, but it might be deeper than that.
Haha, not much recovery work has been done. We're contracted to handle their equipment, but they don't listen to our advice and end up pointing fingers at us instead. I'm convinced their UPS may be malfunctioning, which could lead to power surges frying their computers.