I'm really frustrated and need some help recovering my old Apple account. About 11 years ago, I had an iPhone and created an Apple account, but now I don't currently own any Apple devices. When I go to the Apple recovery page to try and reset my password, I keep running into various HTTP errors like 404 and 301. I can't chat with support since I can't sign in, and since I can't sign in due to the password issue, I'm stuck. I just want to regain access to my account so I can apply for an Apple card and buy a MacBook. It seems ridiculous that I'm facing so many hurdles just to get back into my old account!
1 Answer
Have you tried using iforgot.apple.com on multiple browsers? Make sure you're turning off any VPN and trying it in private browsing mode too. Also, try accessing it through different networks like WiFi and cellular. It's crucial to know exactly when the error pops up during the reset steps!
Yeah, that sounds super frustrating! I faced a similar issue once. When I was trying to reset my password, I would get errors after I entered my email and did the captcha. It was always on various browsers, even on mobile data. I've totally been there!