I've just built a new computer with Windows 11 and a MSI B650 motherboard, but I'm running into a frustrating boot issue. Sometimes when I power it on, it doesn't boot properly and I just get a black screen with no signal. Other times, I can see the motherboard logo, but then it just goes dark before I can log in. My keyboard and mouse stay lit, and the fans are working, so it seems like everything is on, but I can't get anything to show on the monitor. I thought maybe it was just a minor glitch, but after multiple attempts today, I still can't get to the login screen. I even reinstalled Windows, thinking it might help, but the same error popped up after the reinstall. It says my device couldn't be repaired and suggests I check a log file. I'm really stuck here and not sure whether it's a motherboard issue, something with Windows, or maybe something else altogether. Any advice on my next steps?
4 Answers
You should definitely check your RAM. Disconnect all storage devices before you start troubleshooting them, as they can interfere with the process. I recommend using Memtest86+ to test your RAM modules. You can create a bootable USB drive with it, and try booting from that. When you test, use only one RAM module at a time, and make sure to let it run multiple passes to ensure they're good. If any module is found to be faulty, you'll need to replace them!
Just a heads up, make backups of any important files before making major changes. It’s good to be cautious, especially when you’re working on the BIOS or system configurations to avoid data loss.
Did you manage to resolve your issue yet? I’m having a similar problem with my PC not booting up correctly either.
A good first step is to try accessing the Repair or Troubleshoot screen. You can do this by turning off your PC and turning it back on three times quickly. Once you're in, navigate to the Advanced Troubleshoot section, open Command Prompt, and run these three commands one at a time: `DISM /Online /Cleanup-Image /RestoreHealth`, then `sfc /scannow`, and finally `chkdsk /f`. This might help fix the boot issue!
Thanks for the tip! Just to confirm, do I have to power cycle the computer three times to access the Repair screen?