I recently found out my Instagram account was hacked after I tried to log back in. Initially, I had logged out and then, when I attempted to log in again later, my password was incorrect. To make matters worse, I discovered that someone else has set up their email for recovery on my account. I went through Instagram's hacked support and reached the page to set a new password, but every time I try to enter a new password, it keeps saying 'something went wrong, please try again.' Any thoughts on how to fix this?
4 Answers
Once you’re able to regain access, make sure to set a strong password to protect yourself in the future. Also, enable two-factor authentication! That way, even if someone tries to hack your password, they won’t be able to get in without your verification.
It seems like your account might still be restricted on Instagram’s end instead of being a device issue. Since it’s happening on both your PC and Mac, it could mean their system still has some flags on your account post-hack. Try waiting a bit and giving it another shot later. You could also try using incognito mode or a different browser, and don't forget to use the reset link from their email directly!
It sounds like you’re really stuck here. Unfortunately, there's not much anyone here can do about password or account issues directly. For your security in the future, consider using a trusted password manager to keep your passwords safe. Don't download anything from sketchy sites either! That can help prevent this kind of thing from happening again.
If there's an email you don’t recognize linked to your account, you definitely want to reach out to support ASAP. They can help you reclaim your account and get that email removed, otherwise, the hacker will just regain access whenever they want.
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