Hey everyone! I've run into a problem where my email is telling me that I'm over the storage limit, so I went ahead and deleted everything from Outlook and OneDrive. It now shows that I've only used 0.1GB out of the 5GB limit, which is only 2%, but I'm still unable to send emails. Can someone help me out with this? Thanks!
2 Answers
It might take a little time for everything to sync and clear out completely. Make sure you've emptied your recycle bin on your PC, and don't forget to clear deleted items in Outlook too. Also, check online on OneDrive to clear its recycle bin. You could recover recent items from Outlook's deleted section, but that shouldn't be necessary since they shouldn't count towards your storage limit. Just hang tight for now; it may resolve itself shortly.
There have been quite a few reports lately about Outlook not accurately updating storage usage. If you've done all the cleaning, it might just be a glitch. You can check these links for more info on the issue and possible fixes: [link to Microsoft Answers - Outlook storage update issues] and [link to another related Microsoft Answers question]. Good luck!
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