I started having a weird issue today with my laptop. I was using my HP mouse as usual when it suddenly stopped responding. When I unplugged it, my laptop completely froze up—none of the apps would open, and I couldn't even restart it using the taskbar. I ended up having to force a shutdown to get it working again. Now, every time I plug in the mouse, the same thing happens. Is this a problem with the mouse causing issues on my laptop, or is there something wrong with my laptop?
3 Answers
If it's only your HP mouse causing problems, it may just be a fluke with that specific device. It might help to test a different mouse if you can borrow one. Mice can sometimes just stop working properly, and swapping it out could confirm if it's the mouse itself that's the issue.
It sounds like you might be dealing with a USB timeout issue. Sometimes devices like mice can fail and cause the system to hang. I’d suggest opening the Device Manager to see if your mouse shows up there as an input device. If it doesn’t appear, that might be the root of the problem. Otherwise, it could be a different issue altogether.
If you can recall the time when your mouse first started acting up, check the Event Viewer on your laptop. Press Win + R, type 'eventvwr', and hit enter. Look in the Windows > System logs for any critical errors or warnings around that time. This might give you insight into what's causing your laptop to freeze.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload