I'm stepping into a new setup where the previous managed service provider configured the organization to use Azure Files, but they only have snapshot backups in place. We're rolling out Veeam for our server backups, but I've learned that it doesn't support backing up Azure Files directly — it only maintains snapshots. I'm looking for effective strategies to back up these files offsite and ensure they're air-gapped, beyond just manually copying them to a USB drive and incurring transit fees. What are my options?
4 Answers
If you’re using Veeam for backup and replication, you can back up your share and send it offsite to a secure, encrypted repository. However, like you mentioned, Veeam has limitations with Azure Files and mainly acts as a visual interface for Azure’s snapshot backups.
Relying solely on Azure File snapshots isn't sufficient for a solid backup strategy; it's more like having versioning with limited recovery options. To get proper offsite and air-gapped backups, I recommend using Azure Backup for Azure Files with a Recovery Services vault, as it provides features like soft-delete and geo-redundancy. For added security, you might replicate data to another storage account in a different region using tools like AzCopy, and set up immutability. Some folks also suggest exporting to cold storage tiers as a neat way for pseudo-air gaps.
It’s well-known that Veeam's lack of support for Azure Files is a significant gap when it comes to true offsite backup solutions. Many organizations opt for Azure Backup, which seamlessly works with file shares or replicating to a different storage account using AzCopy on a schedule. You might want to check if Azure Backup’s geo-redundant storage meets your air-gapped backup requirements.
You can utilize Azure's native backup options by employing a Recovery Services vault to perform cross-region backups for Azure Files. This feature was introduced about a year ago, allowing for immutable backup solutions. Just keep in mind that if you want to back up the data outside of Azure, there will be egress costs involved.

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