My three-year-old HP Victus gaming laptop suddenly went completely dead while I was gaming. There was no warning or error message, and now there are no charging lights, fan sounds, or any other signs of life. The battery was fully charged, but it won't start on battery power or with the charger connected. I've already tried holding the power button for 60 seconds and using the Windows + V recovery shortcut while pressing the power button, but nothing changed. I also upgraded the laptop to 64GB of RAM, so I'm hoping the machine—or at least the SSD and memory—can be salvaged. Is there anything else I should try before taking it to a repair shop?
2 Answers
At this point, a reputable repair shop is probably the safest next step. They can test the charger, charging circuit, motherboard, and power rails before you spend money on parts. Even if the laptop itself is beyond repair, the SSD can usually be removed and accessed with an external enclosure, and the RAM may be reusable if it’s a standard laptop memory module.
If the battery is removable or accessible, disconnect the charger and battery, then hold the power button for a while to discharge any residual power before reconnecting everything. Be careful when opening the laptop, since the battery connector and its clips can be fragile. If there’s still no fan movement, light, or response at all, that points more toward a power-delivery or motherboard failure than a display problem.
There’s no fan noise or response at all, and disconnecting the battery didn’t bring it back.
I’ve contacted a local repair shop and plan to take it in. My main priorities are saving the files on the SSD and recovering the RAM if the laptop can’t be repaired.