I bought a Lenovo Legion laptop in December 2025 with an AMD Ryzen HX30 processor, NVIDIA RTX 5080 graphics, and 32 GB of RAM. It runs games such as Deadlock well most of the time, but I was getting a blue-screen crash roughly every three or four hours. The stop codes varied, and keeping the drivers updated did not solve it.
After dealing with repeated crashes for about eight months, I sent the laptop to Lenovo under warranty. They replaced the motherboard and reinstalled the operating system, but the problem returned almost immediately after I got it back. Within about 90 minutes of gaming, it crashed again.
I uploaded the first minidump from after the repair. Is there anything I can test myself, or specific information I should give Lenovo so they investigate the correct component instead of returning the laptop with the same problem?
3 Answers
One crash dump is useful, but it is not conclusive by itself. Save every new file from C:WindowsMinidump and provide several of them to Lenovo. Tell them that the system is repeatedly crashing during a wireless-adapter surprise removal and that replacing the motherboard did not resolve it. More dumps can show whether the same driver is involved each time or whether there is a separate hardware problem.
The minidump points to the MediaTek Wi-Fi adapter driver and a 0x9F power-related crash. Windows tried to remove or restart the wireless adapter, but the adapter did not finish shutting down within five minutes. Update the MediaTek driver, preferably using Lenovo’s driver package rather than only Windows Update, and install any firmware and chipset updates through Lenovo’s support tools.
It is worth finding out whether Lenovo replaced the wireless card along with the motherboard. The fault may be the card itself, its driver, or an interaction with the system firmware. As a test, use Ethernet if possible and disable the Wi-Fi adapter in Device Manager for a few days. If the crashes stop, that gives Lenovo a much clearer direction.
I’ll check the MediaTek driver and keep collecting dumps if it happens again. Hopefully that turns out to be the cause.