I'm trying to help my brother with his PC, which has been experiencing extremely slow download speeds lately. We ran a speed test and he's only getting speeds in the kbps range while my computer is consistently above 300 Mbps. I've already updated his drivers and did some tests with PowerShell, but the speed remains around 10 Mbps. We've both had our PCs for over a year and this slow download issue started about a month ago. I'm starting to think it could be a virus, but I'm not entirely sure. Any advice on what could be causing this?
4 Answers
Was this issue recent or does it go back further? It might help to swap the Ethernet cables between both PCs or even try moving him to a different port on the router. After that power bump, you might’ve messed up some settings or connections.
It's possible that his SSD is full or malfunctioning, which might slow down the download process. If you haven't already, you might want to do a virus scan. If nothing works, think about doing a factory reset to give it a fresh start.
A bad Ethernet cable can sometimes be the culprit for slow speeds. Have you checked the cable? Also, consider checking if the cooling fans are blocked—sounds silly, but sometimes things can get jammed in there!
First off, make sure both PCs are connected the same way—either through Ethernet or WiFi. If you haven't tried it already, test his PC on Ethernet to rule out any issues with WiFi. Sometimes, a connection can be affected by physical factors like the antennas being loose or interference in the room.
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