I'm really frustrated because I'm getting an error message saying, "This Apple Account is not valid or not supported." I can't create a new account since I already have one, but I can't recover it either because of this error. I tried going through Apple support, but all it does is lead me to a password reset page, which isn't helping at all. I need my account to start using my new laptop, which cost me over $2,000!
2 Answers
You should definitely reach out to Apple Support directly. They have the tools to investigate your account issue more thoroughly. If you can’t reach your local store, try calling the general Apple Support number instead.
What country are you in? Knowing that could help others understand what services might be available to you. Also, what do you need the account for? Is it for the App Store or iCloud? That info might help narrow down some potential solutions.
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