I just turned 18 and wanted to start using Apple Pay since most of my friends use it. However, when I tried to verify my identity, I got a message saying I couldn't be verified and needed to contact support. After contacting them, I had to verify my identity three times, and they ended up telling me I was permanently banned from using Apple Pay without explaining why. Is there any way to resolve this situation or get my access back? It feels really frustrating, especially since I wouldn't have this restriction if they hadn't made me verify multiple times.
4 Answers
Same here! I called support multiple times, and they told me I was permanently restricted too. There wasn't much help, so I'm in the same boat. 😢 Wish I had better news!
I feel for you! I went through a similar mess where no one could provide a clear answer. Honestly, it sounds like something might have gone wrong with the verification process, or maybe there were issues related to the account setup from when you were younger.
Did you have credit or debit cards issued in your name linked to your Apple Pay? Sometimes, that can be a requirement for verification. If not, that might be part of the issue.
It sounds like there might be more to your account situation. Did your parents set it up for you when you were a minor? Sometimes, if they used their information, it can affect your verification now that you're trying to do it on your own.
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