I'm trying to help my dad figure out why his iPhone randomly disconnects from CarPlay while he's on phone calls, whether they're regular calls or WhatsApp calls. He gets super annoyed when this happens, especially since it switches the audio back to his phone, leaving him unable to hear anything while driving. This drop usually happens after a few minutes of the call, even though CarPlay seems to still be functioning on his phone. It can connect via both Bluetooth and USB-C cables, and we've seen this happen across different cars. He thinks it might be due to phone overheating, a bug, or maybe CarPlay is deprioritized in favor of system sounds. It's been happening pretty consistently for a long time, so I'm looking for any insights or similar experiences. Any help would be appreciated!
3 Answers
This may sound harsh, but I think relying solely on AI summaries can be a bit off-putting. That said, if your dad is on a Bluetooth call, CarPlay should normally disable it when connecting via USB to prevent this confusion. Double-check those settings to see if there's a hiccup.
Yeah, I had a similar problem in my 2016 Kia Carnival. A few things to check: first, make sure the iPhone is up to date and try reconnecting it. It also sounds like your dad might be experiencing issues regardless of the connection method, which is puzzling. It's a bummer when you're in the middle of a call and the audio just flips back to the phone without any warning.
Thanks for sharing! It's really frustrating. I think I should mention that the problem occurs whether he's wired or connected via Bluetooth, but it's good to see others are facing similar issues.
I've encountered the same issue in my Nissan Rogue, so I initially thought it was just my car acting up. It seems like it might not be isolated to your dad's situation, and even different models have this problem. I recommend forgetting the car on the iPhone and reconnecting it fresh. Also, ensuring the iOS is fully updated could help. It's worth checking the car's Bluetooth connection too, just to rule everything out.
Thanks for the tips! My dad's phone is already updated, and he's tried several cables with his CarPlay connection, but it's good to know that resetting might help!
I get where you're coming from! I did try to summarize my dad's experience directly and included a conversation we had about it, but I appreciate your perspective. I'll make sure to dive deeper into the details.