I've been having a frustrating issue with my Dell Inspiron 15 7000 gaming laptop. It got completely frozen with all my windows open for over an hour, and this happened right after I opened Steam—it's stuck on the "updating Steam" pop-up. My drawing tablet is plugged in, and it still shows my drawing program as open. I've tried everything I can think of: holding down the power button for more than a minute, using ctrl+alt+del, closing and reopening it, and even unplugging and replugging everything. Nothing seems to work! The only thing that still functions is my backlit keyboard. I really need to resolve this without losing my work—any suggestions?
2 Answers
Have you tried unplugging the battery? Sometimes that can force a shutdown if the power button isn’t responding. Just make sure you’re ready to recharge afterward!
Eventually, the battery will drain, and that should help reset it. But I totally get it—losing work is the worst. Just take a deep breath while you wait it out.
I really need it to not die on me right now! This is so stressful.
Did that work for you?